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Withdrawal Rights

Withdrawal Rights

  1. You have the right to withdraw from this contract within fourteen days, without giving a reason. The withdrawal period shall be fourteen days from the date on which you or a third party indicated by you (carrier excluded) take final possession of the goods.
  2. To exercise your right, you should submit a clear declaration (e.g. mail or e-mail) of your intention to withdraw from the contract to W&W Cycles AG, Ohmstraße 2, 97076 Wuerzburg, Germany (Tel. +49 931 250 61 16; e-mail: service@wwag.com). You may use the attached specimen withdrawal form, although this is not required.
  3. To comply with the withdrawal period, it is sufficient that you send your declaration of exercise of withdrawal before the withdrawal period expires.

Consequences of withdrawal

  1. If you withdraw from this contract, we will reimburse all payments we receive from you, including the costs of delivery (with the exception of any additional costs arising from you having chosen a different mode of delivery than that offered by us – i.e. our most economical standard shipping), without delay and at the latest within fourteen days of us receiving your declaration of withdrawal. For this reimbursement, we use the same method that you used in the original payment transaction, unless expressly agreed otherwise; in no case will you be charged fees for this reimbursement. We may withhold reimbursement until we have received the returned goods back, or until you have demonstrated that you have returned the goods, whichever is earlier. You must return or hand over the goods immediately and in any event not later than fourteen days from the date you declare to us your withdrawal from the contract, to W&W Cycles AG, Ohmstraße 2, DE-97076 Wuerzburg. The deadline is met if you send the goods before a fortnight elapses.
  2. You shall bear the direct costs associated with returning the goods. The cost are estimated to a maximum of about 100€.
  3. You are only required to pay for any diminished value of the goods, when such is due to handling by you other than is necessary to ascertain the nature, characteristics and functioning of the goods.