Home Shop Privacy Policy

Privacy Policy

With the following declaration we are fulfilling our statutory obligation to provide information. It contains information on the storage of data, the type of data, their purpose and our identity. We are also informing you of the first transmission and the type of data transmitted.

1. The subject of data protection

The subject of data protection is personal data, i.e. individual information on personal or factual circumstances of a particular or identifiable natural person, such as their name, postal address or e-mail address, and also usage data such as the IP address of a computer.

2. Automatic anonymous data collection, processing and use

We automatically collect, process or use non-personal information that your browser transmits to us (cookies). This information includes:

- the browser type/version,
- operating system,
- referrer URL (the source of a link),
- IP address (host name of the computer   being used),
- the time of the server request

In most web browsers it is possible, through the “settings function” on the menu bar, to select an option which will stop your browser accepting any new cookies or which deactivates cookies you have already received. However, this could affect individual functions of the website. If you would nevertheless like to reduce the use of cookies, you must ensure that each computer and each browser with which you work has the desired level of protection.

3. Initiated personal data collection, processing and use

The collection, use or utilisation of personal data is not necessary in order to use the website and will not be carried out by us.

Data collection, processing or use will only occur if you voluntarily provide your personal data. This may be necessary for the following:

(1) Registration

In order to conclude a contract you must first register. For this purpose it is necessary to provide personal data. The following personal data will be requested in this process:

- first name and surname,
- address,
- e-mail address,
- telephone number

(2) Google Analytics

Google Analytics This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, i.e. text files which are stored on your computer and make it possible to analyse your use of the website. The information generated by the cookies on your use of this website will generally be transferred to and stored on a Google server in the USA. On behalf of the operator of this website, Google will use that information to assess your use of the website in order to prepare reports on the website activities and to provide other services to the website operator associated with the use of the website and the use of the Internet. The IP address provided by your browser within the framework of Google Analytics will not be combined with any other Google data. You can prevent the storage of the cookies by setting your browser software accordingly. However, please note that if you do so you may not be able to use all the functions of this website to their full extent. You can also prevent the recording of the data generated by the cookie relating to your use of the website (including your IP address) to Google and the processing of that data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en . In view of the discussion concerning the use of analysis tools with full IP addresses, we would like to point out that this website uses Google Analytics with the extension “_anonymizeIp()” and therefore IP addresses will only be further processed in an abbreviated form in order to prevent them from being linked to particular individuals.

(3) The performance of the contract

It may be necessary to pass on your personal data to companies which we use to provide the service or to perform the contract, for example transport companies or other service providers. No disclosure of the data to third parties will occur beyond the extent to which it is necessary to carry out the business transaction.
(4) Disclosure of data to state institutions and authorities

We will only pass on data to state institutions or agencies which are authorised to receive information when required to do so under law or on the basis of a court decision.

(5) Utilisation of telemedia

We collect and use personal data to the extent this is necessary to enable the utilisation of telemedia (usage data). These usage data include, in particular, attributes to identify the customer, information on the beginning, end and scope of the respective use and information on the telemedia used by the customer.

(6) The use of usage data for billing

We will use usage data after the end of the usage process if the data are necessary for the purposes of settlement with the customer (billing data). In this context we combine usage data relating to the use of different telemedia by a customer to the extent that this is necessary for settlement. The service provider is permitted to block the data in order to comply with existing retention periods provided for by law, the articles of association or by contract.

(7) Disclosure of the data to third parties

We pass on billing data to other service providers or third parties to the extent this is necessary for the purpose of calculating the fee and for settlement with the customer. If we have concluded a contract with a third party on the collection of the fee, it will be permitted to transmit billing data to that third party to the extent that it is necessary for this purpose. Anonymised usage data may be transmitted for the purpose of market research conducted by other service providers.

4. Minors

We are particularly concerned to ensure the protection of personal data of children. For that reason, we shall not intentionally collect, process or use any data of minors, unless their parents/guardians have given their consent. If we find that without such consent minors have entered personal data themselves or that personal data concerning such persons have been entered on our site, we shall delete these data immediately.

5. Entitlement to information

The customer is entitled at all times to request information on the data stored concerning his or her person, also insofar as this relates to the origin of said data, recipients or categories of recipients to which data are passed on and the purpose of the storage.

6. Deletion and blocking

We undertake to delete the personal data which are processed for our own purposes as soon as we no longer need them to fulfil the purpose for which they were stored. The data will be blocked instead of deleted if deletion is not permitted due to retention periods provided for by law, the articles of association or by contract; if there is reason to believe that as a result of the deletion interests of the affected person that merit protection will be affected; or if deletion is not possible or is only possible with disproportionate expenses due to the particular type of storage. Furthermore, you are entitled at any time to request that we block, correct or delete the data we have collected. The data will also be deleted if you revoke your consent to the collection, processing and use of your personal data. If such revocation occurs during an ongoing business transaction, the data will be deleted immediately after this transaction is complete. This is without prejudice to additional statutory deletion or blocking obligations.

7. Technical and organisational measures

We undertake to implement the technical and organisational measures necessary to ensure compliance with the data protection regulations, provided that the expenses are reasonable in relation to the desired purpose of protection. With regard to communication by e‑mail we cannot guarantee full data security. We therefore recommend that you communicate confidential information by post.

8. The identity of the responsible body

The responsible body in the meaning of the German data protection laws is:

W&W Cycles AG
Ohmstraße 2, 97076 Würzburg
Telefon: +49 / (0) 931 / 250 61 16
Telefax: +49 / (0) 931 / 250 61 20
E-Mail: postmaster@wwag.com

9. Revocation

The customer can revoke its consent to the collection, processing and use of its data at any time with effect for the future. The revocation notice should be sent to:

W&W Cycles AG
Ohmstraße 2, 97076 Würzburg
Telefon: +49 / (0) 931 / 250 61 16
Telefax: +49 / (0) 931 / 250 61 20
E-Mail: postmaster@wwag.com
up ↑